FT positions available for contact specialists to provide health and human services information and referrals to Virginia residents via phone, e-mail and in person. Must be able to uphold a high standard of professionalism in a fast-paced contact center and deliver exceptional service to diverse callers seeking a variety of assistance. Excellent customer service and telephone skills are required. Knowledge of health and human services strongly preferred. Understanding of basic computer functions is required. Applicants must be available for some weekend and evening shifts and occasional holidays. Excellent Benefit Package.  E-mail resume and cover letter to: laurap@councilofcommunityservices.org. Positions opened until filled. EOE, NS