FT Operations Manager 2-1-1 VIRGINIA:  Salaried position with Benefits available with local nonprofit organization running a 24/7 information and referral center serving the Commonwealth of Virginia.  The ideal candidate will have experience in supervision, quality management, working with call centers.  Responsibilities include: supervision of on-site and off-site staff, daily management of a 24/7 call center, and training/coaching staff.  Occasional overnight travel is required.  BS/BA degree or equivalent related work experience required.  Excellent written and verbal communication and strong computer skills are essential.  Knowledge of call centers &/or human services desired.  Send Cover Letter and Resume to CCS/2-1-1 Operations Manager, PO Box 598, Roanoke VA 24004  Deadline: Position open until filled.  Application review will begin 7/1/14.  NS, EOE

Contact Person:  Carolee Sarver (985-0131) x 702

Council of Community Services

PO Box 598

Roanoke, VA  24004