The Alliance of Information and Referral Systems (AIRS) is an international association comprised of over 5,000 individual and organizational members. AIRS has developed clear and consistent professional standards that address each aspect of quality I&R provision to ensure a uniform level of quality and professionalism across-the-board. The AIRS Certification Program awards professional credentials to individuals who successfully complete the appropriate AIRS Certification Program for I&R practitioners. Certification is an acknowledgment of demonstrated competence in the field of information and referral. All 2-1-1 VIRGINIA Contact Specialists work to achieve and maintain AIRS certification.
2-1-1 VIRGINIA Contact Specialists also pursue National Incident Management System (NIMS) Certification. The purpose of NIMS training is to provide a common approach for managing incidents – including natural hazards, terrorist activities, and other human-created disasters – regardless of size or complexity. NIMS training and implementation ensures that departments and agencies at all levels of government, nongovernmental organizations, and the private sector are able to work together seamlessly. 2-1-1 has begun playing an active role in times of emergency and disaster by providing our customers with important information regarding disaster response and recovery.
Quick Guides to Community Resources
Community Resource Guides are available upon request. Those that have already been created appear in the “Community Resource Guides” section of this website.
2-1-1 VIRGINIA had the opportunity to participate in Carilion Clinic’s Annual Pediatric Conference at the historic Hotel Roanoke Conference Center on December 2.
Approximately 200 physicians, nurses and other healthcare providers attended the event, along with 22 vendors including:
Child Health Investment Partnership (CHIP) of Roanoke Valley
California Casualty and the Jefferson College of Health Sciences
St. Mary’s Home
And several of Carilion Clinic’s own programs, like the Health Sciences Library
and Safe Babies and Safe Kids
Ned, the new ambassador for the Children’s Hospital, was also present.
Please visit Carilion Clinic’s Children’s Hospital website to learn more about the care that they provide.